About Us
Who is Helping Hands?
Helping Hands is an established social enterprise which has been delivering a Handyperson and Minor repair scheme in Salford since 1998.
Helping Hands business has grown incrementally by the expansion of its customer base, diversification of its services and broadening the source of funding.
Who can use Helping Hands?
Everyone can use the service, whether you are a homeowner or a tenant.
Some work is carried out FREE of Charge, including materials.
If you are over 65 and in receipt of any of the following:
- Income Support
- Pension Credit
- Housing Benefit
- Council Tax Benefit Any member of the household in receipt of the following:
- Disability Living Allowance
- Attendance Allowance
- Any having physical, sensory or other disability
- A family with a child or children under the age of 5 and in receipt of any of the following:
- Income Support
- Income Based job seekers allowance
- Working tax credit
For paid work, we offer subsidised rates for the above client group. Some examples of the services we offer:
- Plastering
- Gardening
- Painting & Decorating
- Jet Washing (industrial jet washers used)
We will NOT be beaten on price for these services.
Who can use our service?
Anyone.
The service is reliable and trustworthy - the handypersons are fully trained and checked by the Criminal Records Bureau. All staff carry ID cards, visits are by appointment and vehicles carry the Helping Hands logo, so you can be sure the handyperson is part of their team.
In September 2009 the company was recognised and awarded Investment In People.
Executive Summary taken directly from the assessment report reads:
Helping Hands Minor Repair service has embraced the principles of good management and has experienced some excellent results over the past couple of years. Through a focus on good management, the business is well positioned to handle the future challenges presented to them.It was apparent during the review that employees see the business as being successful. Staff were clear about what the service was aiming to achieve, and were aware of the performance at this time. This awareness had been created by a forward thinking approach to involvement and empowerment from the management team and should be congratulated.
Mission Statement
“We aim to improve the quality of life for people in Salford by providing a reliable, affordable and trustworthy minor repair service, particularly to the disadvantaged and vulnerable.”
Values
This service will be open to all, responsive to individual needs through the use of highly trained and trustworthy staff and aim for total customer satisfaction.
- Changing Light Bulbs
- Fitting Curtain Rails
- Joinery
- DIY Jobs
- Small Plumbing Jobs
- Electrical Work
- Gutter Clearing
- Decorating
- Gardening
