About Us

Mission Statement

We aim to improve the quality of life for people in Salford by providing a reliable, affordable and trustworthy minor repair service, particularly to the disadvantaged and vulnerable.

Values

This service will be open to all, responsive to individual needs through the use of highly trained and trustworthy staff and aim for total customer satisfaction.

Who is Helping Hands?

Helping Hands is an established social enterprise which has been delivering a Handyperson and Minor repair scheme in Salford since 1998.

Who can use Helping Hands?

Everyone can use the service, whether you are a homeowner or a tenant.

Some work is carried out FREE of Charge, including materials.

If you are over 65 and in receipt of any of the following:

• Income Support
• Pension Credit
• Housing Benefit
• Council Tax Benefit

Any member of the household in receipt of the following:

• Disability Living Allowance
• Attendance Allowance
• Any having physical, sensory or other disability
• A family with a child or children under the age of 5 and in receipt of any of the following:
• Income Support
• Income Based job seekers allowance
• Working tax credit

The service is reliable and trustworthy – the handypersons are fully trained and DBS checked. All staff carry ID cards, visits are by appointment and vehicles carry the Helping Hands logo, so you can be sure the handyperson is part of our team.